You may find the Journal of Medical Internet Research (JMIR) of use if you scan the Tables of contents for the last couple of years-

http://www.jmir.org/

Admittedly this journal has a health sector focus but there are some interesting articles on use of some of the social media platforms. This may allow you to source other relevant publications.

Hi Sander,

Great to see you are delving into the topic on social media at work (or in literature: Enterprise Social Media, on this topic there are several papers written).

At the end of 2014, I graduated from VU university in Amsterdam, I graduated at Air France-KLM on this subject. Here you can find a paper I wrote on my thesis: https://www.researchgate.net/publication/270048499_Let%27s_talk_business_on_the_value_of_Enterprise_Social_Media.

Indeed I also found this subject relatively new, so therefore I performed a qualitative study.

I hope it helps you in your research. feel free to contact me when you have any questions.

Conference Paper Let's talk business on the value of Enterprise Social Media

One of my Ph.D student Ms.Tasha is working in this area,

You can contact her.

HI Sander

we appear to be working in a similar area: my work is around the value of an intensive care virtual community - I have two publications and one conference presentation in my publications list.

https://www.researchgate.net/publication/266951211_Analysis_of_the_Social_Network_Development_of_a_Virtual_Community_for_Australian_Intensive_Care_Professionals

I work in health which has always relied on a heavily bureaucratic top down approach to organisational communication. Additionally clinicians work in units which are isolated by work flows and are professionally isolated. This has led to many challenges, foremost of which is the significant delay in translation of evidence into practice and considerable variation in practice. Virtual communities transcend physical, temporal and professional isolation

Thanks for the ref Julia

Article Analysis of the Social Network Development of a Virtual Comm...

Hello, 

You may also find two manuscripts in my profile. Both using social media communication.

Best,

Bruno

I just have a book on the topic where I review the literature, research aplenty and so forth.  

http://SecURL.de/Buch14  (English)   http://SecURL.de/Buch13 (English)

Hope this is useful. I think for a start you have to distinguish between social networks, social web and corporate websites / blogs.

Unless you clearly specify, everything tends to be social media these days.

Hope this helps.

I would agree with Urs that many things are labelled as Social media. there are a number of typologies. Because I work in healthcare I use IMIA Social Media Working Group

http://www.webcitation.org/6WKFGBTs0

Thanks for all the help so far. I absolutely 100% agree with Urs. Depending on which definition you use, anything from text messages to MMO games to social networks can be social media. However, I do define this further for the purpose of my study.

On the other hand, I can (and usually will) make the argument that people's perception is more important than the definition. And as such I try to use surveys and experimental setups that allow for a variation in social media as seen fit by the participant/respondent.

In other words, I try to let people decide what social media is and conceptualise on a broader level. That way, if one person thinks of specifically Facebook while the other thinks of the ResearchGate forum, it does not corrupt my data.

put an eye on the work of Avinash Kaushik @Avinash on twitter.

I think you might find something in Think With Google.

https://www.thinkwithgoogle.com/

Question forJames Oxley: my university library does not (yet) have this book, and before I'm gonna buy it, is it about the IT part of social media (i.e. security risks in the backend of the social media), or about the risks it poses for the user?

We have written an article about Facebook and social capital 

Sander, I don't want to play the "read my article" game, so I will just note that this subject has great relevance within public relations. I think this will get you to the Elsevier site for Public Relations Review: http://www.sciencedirect.com/science/journal/03638111 Many articles can be obtained directly from the authors via home pages and places like Academia.edu and ResearchGate if your school does not have access to article in Public Relations Review. Most of mine are online as are many by colleagues. We often use different terminology than you do, but we are studying the same thing. Public relations studies how to build relationships between stakeholders and publics, and looks at both internal and external communication. I'd search for "social media" and see what comes up. Good luck. MLK

Have a look at the work by Joost Verhoeven @ University of Amsterdam

Hi Pytrik, I know Joost ofcourse. His booklet "Werknemers als Merkambassadeurs" was the inspiration for my current research. In fact, most of my bacherlor thesis is based on his work. Also, I'm doing my ASCoR participation with him in this area.

The reason I asked (and so far Research Gate hasn't dissapointed me) is that although the idea of work-related social media use is not new, studies focussing on it are. Related topics (like enterprise social media as suggested by Julia, or the use of different terminology in PR as suggested by Michael) are really helpful digging in the history of the subject.

In my work I presume that what employees say can have great influence on the PR, marketing, CSR, HR, knowledge sharing and corporate branding efforts of organisations (amongst others). Not only are the social networks of all employees quite extensive, in my current experimental setup I'm hoping to find proof that people in general trust other people's social media messages more than they would if those messages were sent by (corporate) organisations. On top of that, work-related social media use can be 'free of charge' in the sense that you do not invest millions of dollars in each seperate communication department.

Our paper should give you some ideas, too.

http://econpapers.repec.org/article/raizfpers/doi_5f10.1688_2f1862-0000_5fzfp_5f2013_5f01_5fhauptmann.htm

(Can be downloaded from that page).

Best

Stefan

Hi Sander, I conducted a variety of studies in the context of work-related social media, or officially "Enterprise Social Media". Please have a look at my profile, there you can find articles regarding different aspects of Enterprise Social Media (ESM), such as use cases, evaluation, impact on corporate communication, management of ESM and others.

Thanks for al the answers in here, most of them helped me a lot.

For those proposing that I should look deeper into enterprise social media, this helped a great deal but is not the same to work-related social media use. Whereas enterprise social media entails internal or company-specific social media, work related social media use concerns external social media use by employees (so not a professional team of web-care specialists).The impact of employees' social media use to the outside world is yet to be measured, and this is what I'm looking into.

Nevertheless, the publications and terms helped a lot, especially in terms of search-words and indexes. 

Sander

This is an interesting question. Maybe the first thing needed is a clear distinction between

- internal / external use of social media

- what is social media (communication with various technology-mediated tools such as social networks, blogs, discussion forums, etc.) in the context of your study (as you DEFINED ABOVE IN OUR POST), AND

- what is its use supposed to accomplish.

What data do show is that workers that use social media perceive higher stress levels and show reduced productivity: 

http://mem.to/t/g/30KliR045 (see article and download research paper).

Good luck with this important work.

Urs

http://mem.to/t/g/30KliR045

http://DrKPI.de

The issue of flextime in working organization.