Servicescape is of great essential because it affects the overall business service experience which is human emotions likes feel of comfort, happiness, safe, healthy, pleasure, etc.
Do you think the organization needs servicescape upgrading? and do you think measuring the return on the intangible impact of servicescape upgrading investment is important and needed? Can you share your opinion?
Yes it is essential because we are human being and associated with an organization for our survival. If organization want to survive in this ever growing competition then it has to think about it. If organization is taking care of its employees then employees will work with motivation, they will feel safe and secure. Employees satisfaction is a sign of organizational growth and development.
https://www.servicescape.com/ is a platform to match those needing writing/illustrating expertise with freelancers offering such services. Are you asking whether it would be worthwhile to upgrade the platform, offer benefits to the the employees of the organization behind the platform, or offer incentives to the freelancers?
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