Good Day sir,

Any system has unevenness, waste generation, overutilization, and the simplest yet effective solution is LSS.

Refer the following:

Article A novel approach to lean six sigma project management: a con...

https://www.emerald.com/insight/content/doi/10.1108/IJQRM-09-2017-0181/full/html

https://www.emerald.com/insight/content/doi/10.1108/TQM-03-2018-0031/full/html

Organizations will always require models that help them to be efficient and effective. Effectiveness means doing the right things, whereas efficiency means things right.

I am sure that your lean service model will have both effectiveness and efficiency, emphasizing doing the right things and then using resources efficiently. Another important aspect in your lean service model is ensuring that the organization will not just meet customer demands but will in delight them so that existing customers not only come back; they also introduce nee customers to the organisation!

Dear Nitin,

I suggest you to see links and attached files on topic.

https://formaspace.com/articles/manufacturing/best-framework-model-for-company/

https://www.mindtools.com/pages/article/newSTR_97.htm

https://www.leanproduction.com/theory-of-constraints.html

Best regards

Lean concept is a useful concept in improving efficiency and efficacy of any system in any organisation