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Over the past few decades our medical knowledge has increased. More investigative and treatment options are available; as a result our patients are living lon- ger and we are dealing with more chronic conditions.

There was certainly a lot of hope that EMR would, and quite a lot of money and effort expended based on that hope. Electronic medical records were specifically identified as critical to quality improvement activities.

We need tools that improve access to information and relationships. We have had to transform how we practice, and the EMR, with its associated information technology, has facilitated that transformation.

However, there is still little conclusive evidence that EMR positively affected healthcare services.

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