Dear Respected Researchers and Scholars
Greetings. I and one of my Chinese colleague have received Acceptance Letters with Official Invoice from one Journal in Africa (Nigeria), and we did pay the publication fee for Fast Track Publication more than 6 months ago (They were supposed to published in December and January, 2020), but the editors (Nigerians) have not published our articles, nor give back our payment, and they do not reply emails at all (I will introduce the Journal with Editors in less than 10 days with all proofs and documents, if they do not reply and give back our payment for all researchers). (I will add related files later)
Their website says: the journal is indexed in Thompson and Reuters, DOAJ, Scopus and even in the Research Gate.
Please, guide and inform that how can I report their journal to official websites and centers which are responsible for Scopus, Thompson and Reuters, DOAJ, Research Gate Team and others? and how can I solve our problems in official way?
My goal is to inform those scientific institutions and even Research Gate Team about these kinds of behaviors, and even others use our experiences to do not do any mistakes in future for these kinds of journals.
Thanks a lot in advance for guidance, attention and information.
Best Regards