Healthcare social work plays a fundamental role in the care of patients with chronic illnesses in public hospitals, as it directly contributes to their physical, emotional, and social well-being. Its interventions cover a variety of areas, from access to resources to psychosocial support and improving treatment adherence.

1. Improving the patient's overall well-being.

Patients with chronic illnesses often face physical, emotional, and social challenges that affect their quality of life. The healthcare social worker acts as a link between the patient, the healthcare system, and community services, ensuring they receive the care and support necessary to effectively manage their illness.

2. Emotional Support and Stress Reduction

The diagnosis and management of a chronic illness can cause anxiety, depression, and stress for both patients and their families. Social workers offer guidance and support to help patients cope, reducing the emotional impact and improving their ability to cope.

3. Improved treatment adherence

One of the main problems in chronic disease care is poor treatment adherence. Factors such as lack of information, financial difficulties, or a weak support network can cause patients to abandon or fail to adhere to their treatment. Healthcare social workers intervene by providing education about the disease, arranging financial assistance, and facilitating access to medications or specialized treatments, which promotes continuity of care.

4.Support for the patient's family and community

The impact of a chronic illness not only affects the patient but also their family. The social worker involves the family in the care process, providing guidance and training to improve home care and prevent emotional and physical overload for caregivers.