This is our review of definitions, components, antecedents, outcomes, and measures of customer experience in tourism:Article Customer experience in tourism: A review of definitions, com...
You can use a free Elsevier share link before July 10, 2020: http://authors.elsevier.com/a/1b68O7sySzu-j3
Interesting research concept. Currently, tourism is a sector of the economy that belongs to those types of economic activities which, due to the SARS-CoV-2 coronavirus pandemic (causing Covid-19 disease), record the largest decreases in turnover, orders, decreases in revenues from the sale of tourist services, the largest financial problems. Therefore, analyzing the behavior of tourists and entire tourist markets under the influence of specific environmental factors is an interesting research problem. For the purposes of conducting this type of research, it is useful to use Experiential marketing or Experience economy in the analytical processes of tourist behavior and entire tourist markets.
Greetings,
Dariusz Prokopowicz
Experience economy concept (developed by Pine and Gilmore) could be seen as one of many perspectives in experiential marketing. These concepts can be used as factors that can influence tourist behavioral intention. As an example, you could examine how a dimension of experience economy (e.g., entertainment) can influence people's willingness (behavioral intention) to travel to a particular destination.
Baghdad, I suppose the current coronavirus pandemic has had a major adverse impact not only on tourism and the leisure industry as a whole because of the travel restrictions, the social distancing and lockdown measures but on all sectors of human activity. I think a combination of looking at the macro economic as well as micro individual and organisational experiences of the effects of the lockdown would combine to give a comprehensive view of the overall impact of a crisis situation onto a facet of our lives like tourism, leisure and hospitality. Interesting stuff.
The current COVID-19 pandemic has generated political, educational, social and economic changes around the world, in order to promote discussion, especially in the economic sector, we share the following manuscript.
Article Economy or Health, Constant Dilemma in Times of Pandemic: Th...
This is our review of definitions, components, antecedents, outcomes, and measures of customer experience in tourism:Article Customer experience in tourism: A review of definitions, com...
You can use a free Elsevier share link before July 10, 2020: http://authors.elsevier.com/a/1b68O7sySzu-j3