I am interested in practical examples of the use of the balanced scorecard framework in higher education (for strategy planning, implementation and evaluation of performance).
I like using Hoshin Kanri. because it helps map the process for goal setting and achievment, It can be Integrated with BSC. Here is an article on the same:
Serdar Asan, Ş., & Tanyaş, M. (2007). Integrating Hoshin Kanri and the balanced scorecard for strategic management: The case of higher education. Total Quality Management, 18(9), 999-1014. Available: http://www.researchgate.net/profile/Seyda_Serdarasan/publication/247523758_Integrating_Hoshin_Kanri_and_the_Balanced_Scorecard_for_Strategic_Management_The_Case_of_Higher_Education/links/00b7d532b109265e32000000.pdf
There are more resources viz a conceptual article on applications of the balanced scorecard in higher education http://www.wilkes.edu/include/UAC/Internal/Balanced%20Scorecard%20and%20Education.pdf
and also one in the performance evaluation of higher education.
Chen, S. H., Yang, C. C., & Shiau, J. Y. (2006). The application of balanced scorecard in the performance evaluation of higher education. The TQM magazine, 18(2), 190-205.
I have my article on Hoshin Kanri which can be available,
Article Integrating Hoshin Kanri and the Balanced Scorecard for Stra...
@ Ms Bilola Theresia S.Doh
you spelled my sirname wrongly please
Thank you,
Dr. Thareja
Doh,
Here is one
--- Application of the balanced scorecard in higher education: opportunities and challenges: an evaluation of balance scorecard implementation at the College of St. Scholastica. Cindy Brown. Planning for Higher Education. 40.4 (July-September 2012) p40.
Good luck
Ok thank you Amer and Ricardo. I know the Beard article. I will check the other ones too.
You should follow Estela Bensimon's work at USC. Dr. Bensimon has worked extensively on balancing the scorecard in higher education.
https://www.researchgate.net/publication/308427094_An_Empirical_Study_of_the_Balanced_Scorecard_Model_Evidence_from_Bangladesh
Article An Empirical Study of the Balanced Scorecard Model: Evidence...
Dear Bilola,
For a general overview about the application of the Balanced Scorecard please feel free to refer to my research paper: "The Balanced Scorecard and Beyond – Applying Theories of Performance Measurement, Employment and Rewards in Management Accounting Education". It was published in the International Research Journal of Management Sciences 4 (7), pp. 483-491 and thus can be used for referencing.
Paul
Article The Balanced Scorecard and Beyond – Applying Theories of Per...
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