The military, both serving and veterans and their spouses and families, can have needs that may be different from civilian patients. There is a covenant between the NHS and Armed Forces. Are healthcare staff aware of the covenant?
I think the NHS and miltary aware, but genral poblic may not be:
The Armed Forces Covenant is about fair treatment. For most of the Armed Forces community, the Covenant is about removing disadvantage; so that they get the same access to services as the civilian community. The Armed Forces Covenant sets out the relationship between the nation, the government and the Armed Forces. It recognises that the whole nation has a moral obligation to members of the Armed Forces and their families, and it establishes how they should expect to be treated.
The Covenant’s two principles are that:
the Armed Forces community should not face disadvantage compared to other citizens in the provision of public and commercial services in the area where they live;
special consideration is appropriate in some cases, especially for those who have given most such as the injured and the bereaved.
Zhang Nan One gap could be that they may be referred from primary to secondary care and are put on a waiting list, but never reach the top of that waiting list to begin their diagnosis or treatment, because they get posted to a new area, have to find a new GP, and start the process all over again, being put back at the bottom of the waiting list.