Recently I came across the scenario, where the client team wanted to implement ML/AI models for a business problem. We ended up working with the client team, and arrived at a model (2 months of collaborative research). The performance metrics (Accuracy, F-Score, MCC, Precision and Recall etc) were way beyond expectations. Now the question is if the accuracy of the model is consistently above 99% or even 100%, is ML/AI models makes sense? In other words, for a complex project, where the features extracted are almost perfect that the model consistently gives 100% accuracy, then it a rule-based system is sufficient? Or when not to go for ML/AI models as it may be either redundant or an overkill. Please share your thoughts.

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