We have just received a donation of a PF2D ProteomeLab Protein Fractionation system

This equipment that uses the 32-Karat software.

When I went in to set up the software, I ran the auto configuration command. I entered the model numbers, etc etc and when the software tried to get the firmware versions from the various modules, there was no communication. I think we are doing something wrong regarding communication set up or connections.

Has anyone seen this problem before?

Thank you

Kevin