If you're experiencing crashes with Mendeley Reference Manager after it's installation, you may try for the following troubleshooting steps:
✓ Make sure you have the latest version of Mendeley installed. Check for updates by clicking on Help > Check for Updates.
✓ Restart your computer and try launching Mendeley again.
✓ If Mendeley crashes when you try to open a specific PDF file, try opening a different PDF file to see if the issue persists.
✓ Check if there are any conflicts with other software installed on your computer. Try temporarily disabling any antivirus or firewall software and see if Mendeley still crashes.
✓ If Mendeley crashes when syncing with the Mendeley cloud, try disconnecting and reconnecting your account. To do this, go to Tools > Options > Account, and click on Disconnect. Then, sign in again with your Mendeley account details.
✓ Try resetting Mendeley's settings to their default values. To do this, go to Help > Reset Mendeley Desktop.
✓ If none of the above steps resolve the issue, try uninstalling and reinstalling Mendeley.
Thanks very much, it works...
All my references now restored to my mendeley.
Gretings, I have perfomed all the steps but still cannot open a specific Pdf file.
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