First, I select a reference in Endnote, then I click on Insert. It does not export to my word file, instead, this message appears: There are no references to show in this view.
I also tried another procedure. In word file, I select the place of the reference then I go to EndNote page and select the reference, then I use Alt+2. The selected reference will appear in my word file but it is with a # and a number like the following. And it looks as I typed it manually.
(DeKeyser, 2005 #1)
I would greatly appreciate it if you could kindly help me.