Are anyone aware of studies assessing patient satisfaction and quality of treatment in people with diabetes, comparing a standard structured out patient structure with pre-planned visits to an on-demand structure, where the patient demands all services?
A diabetes out patient clinic "on demand".
Well We the Community Health Department of St. Stephen's Hospital are running a Health Checkup camp for public vehicle drivers since last 1/2 and 1 year. These camps are organized 5 days a week at different Indraprastha Gas Limited Stations. A team of 8 people including two doctors, three health assistants including one lab person, one optometrist, one data entry person, and the driver of our tempo traveller goes for these camps. In the year 2015 we found that diabetes is prevalent in 4.4% and both Diabetes plus Hypertension in 1.4% of auto drivers. Thus for last 5-6 months we are running NCD camps too. But these are not auto drivers' felt need.
It is too early to say whether they are satisfied with it or not but we have well planned these NCD camps so that the quality of treatment is good.
Hello Claus
I am not aware of any such studies but I work at a retail pharmacy in a medical building and we have a diabetes center in the building staffed by nurses and dietitians that are certified diabetes educators. Both pharmacists on staff are certified in diabetes management.. Patients can only be seen at the diabetes center with an appointment but we can see them at the pharmacy whenever is convenient for them by appointment or as walk-ins. We have not done any studies comparing participant satisfaction levels between on demand services and standard appointment based services.
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