1- information gathering and request of live docs that can be reconciled, sampled and checked. ratios calculated. - route and repetitive
2- develop test - what does the control show
3 - required docs - what does this tell us
4- working and managing, delegating workload and motivation
correct or incorrect going down different avenues
KYC, professional interaction, justify verify and validate - feedback from novice to expert
4- tailoring tests for reduction of audit risk