Greetings. Our lab has a Perkin-Elmer Clarus 500 GC equipped with an autosampler and an electron capture detector (ECD). We run the instrument using the TotalChrom software (also called TCNav). When we run samples, the instrument is supposed to save two types of output files: .raw files and .rst files. The .raw files are just the raw chromatograms. The .rst files are processed chromatograms where the peak areas have been integrated and reported. However, all of our .rst files are 0 kb files with no data in them. Hence, we don't know any of the areas of any of our peaks! Has anybody encountered (and solved) this problem? Why isn't the software calculating and/or storing my peak areas in the .rst files? Thanks!

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