The auto, manufacturing, furniture and shipbuilding industries are market-oriented and use marketing strategies to push their products to the end-users. The auto industry has made a lot of product recall in recent time. The furniture industry do exchange sales where customers can return old furniture at a discounted value and take new one after paying the difference of amounts. The shipbuilding do after-sales repair and guarantee buyers up to ten years of use. Aside the National House Building Council (NHBC) in United Kingdom that has increased  contractors' liability to ten years, less is done in the area of quality management and marketing by construction industries all over the world compared to auto, furniture, manufacturing, pharmaceutical and shipbuilding industries.  What can be done to address this situation?

Similar questions and discussions