Dear Dr. Gurpreet Singh ,

Here is the official Q&A:

Why is the "Cited by" count for one of my articles crossed out?

Google Scholar considers this article the same as another article in your profile. We display the "Cited by" count next to both of the duplicates, but we only count them once in your citation metrics. We recommend that you merge the duplicates - select both the articles and choose "Merge" from the "Actions" menu. The ones marked * may be different from the article in the profile.

Regards - Mohammed

Sir, I have uploaded the details of my papers only once not twice. Then why this has happened.

Thanks and Regards

Dr. Gurpreet Singh

Following!!!

Dr Mohammed, your response answers a section of the query. I am interested to know why citations on google can be reduced at a point in time, what causes this? and how can it be resolved?

I believe that some authors posted their papers on some public site before submitting to a journal then they remove it. This period of time google scholar bring the citations from their. Of course after a while google will drop them.

Dear Professors Gurpreet Singh , Abdullahi Yusuf , Alhassan Abdullah & Marwan Alquran ,

Sometimes, the GS profile shows the same article twice. This happens because the article has been indexed in Google Scholar through different databases, for example, Elsevier, ResearchGate, Core, SSRN, ...etc. Therefore, merging the duplicates is recommended in this case. After the merge, the citations count will be decreased as the duplicated citations have been removed.

Regards - Mohammed

First, citations and articles in Google Scholar marked with asterisk (*) indicates the situation where the author's names appearing on the paper does not accurately match with the original names registered on the site. This is connected with the arrangement of names. For example, The name "Razak Mohammed Gyasi" should appears on the Google Scholar as "RM Gyasi". But some journals may missed this (especially when the paper is in press and not fully published) and present the names as "R Mohammed Gyasi", etc. In this case, the paper in question will be asterisked. This implies that the AI of the system will find a difficulty in reconciling the two sets of names. This may also affect the number of citation received by that paper.

In technical terms, the citation score on Google Scholar does not reduce in totality but in-between years', except the paper citing you is removed from the Goggle Scholar system. Note that apart from published papers, Google Scholar also recognizes unpublished papers such as conference papers, abstracts, works in progress, and pieces of materials posted on blogs and personal sites. If any of such unpublished materials cited your paper, you will automatically receive the citation but when they are removed, you will lose those citations altogether. I would, therefore, advise Gurpreet to make time to track some of his papers and check the kind of papers that cite his papers for a confirmation of this.

Finally, in-between years' citation variations come about because of formal/final publication of papers. Assuming a paper appeared online in 2018, this will be captured by Google Scholar and any citation to this paper will be registered in 2018. However, when this same paper is finally published in volume/issue in 2019, the initial citations received on this paper in 2018 will all move automatically to 2019. In this case, the number of 2018 citations will appear to have reduced but the overall citation score for the author will remain unchanged.

Many thanks for the detailed explanation, Dr. Razak Gyasi.

Google Scholar is a service that finds an extra 20% or so of the impact of your work compared to other databases. With this information comes volatility and the numbers you see on there probably shouldn’t be treated as absolute.

https://scholar.google.com/intl/en/scholar/citations.html

The number of citations to one of my articles is too low. I know of several articles citing it that are not included in the list of citations. What I can do to help fix this?

Your "Cited by" counts come from the Google Scholar index. You can change the articles in your profile, but citations to them are computed and updated automatically as we update Google Scholar.

To change the "Cited by" counts in your profile, you would need to have them updated in Google Scholar. Google Scholar generally reflects the state of the web as it is currently visible to our search robots and to the majority of users. If some of the citations to your article are not included, chances are that the citing articles are not accessible to our search robots or are formatted in ways that make it difficult for our indexing algorithms to identify their bibliographic data or references.

To fix this, you'll need to identify the specific citing articles with indexing problems and work with the publisher of these articles to make the necessary changes (see our inclusion guidelines for details). For most publishers, it usually takes 6-9 months for the changes to be reflected in Google Scholar; for very large publishers, it can take much longer.

Why is the "Cited by" count for one of my articles crossed out?

Google Scholar considers this article the same as another article in your profile. We display the "Cited by" count next to both of the duplicates, but we only count them once in your citation metrics.

We recommend that you merge the duplicates - select both the articles and choose "Merge" from the "Actions" menu.

i think this problem sometimes happend because the article maybe becomes two copies and the researcher can solve this

problem by merge them together. by choose the merge option from the action menu， you can see then the both citation for the article click 'select' next to the beast citation to the article。for an addition information and help one can google ' google scholar citation help' or visit the following website: scholar.google.com

I am also facing the same problem, but it enhance due to inclusion of other papers of same surname. We need to delete those papers and update time to time