I am looking at the literature on organizational culture impacts on health care improvement. There are dozens of papers on tools, methods, etc. But the hard evidence that would motivate a major organizational culture change effort to improve the performance of health institutions is hard to find.
May any of you pinpoint any major reference reviewing this hard evidence of organizational culture change impacts over health services impact?
In our publication you have a list of task that you can do.
Hope this help you.
García-Herrero, Susana, Mariscal, M. A., Gutiérrez, J. M., & Toca-Otero, Antonio. (2013). Bayesian network analysis of safety culture and organizational culture in a nuclear power plant. Safety Science, 53(0), 82-95. doi: 10.1016/j.ssci.2012.09.004
- Foster a culture of learning within the organisation, equally learning from successes and failures, including tragic events, to promote patient-centred care
- healthcare professionals should embrace the necessary changes in
culture unless the benefits of patient-centredness are clearly demonstrated. Strategies will need to be developed to overcome resistance at an operational level.
- Workforce challenges — including training, retaining and leading a workforce with the capacity for and focus on a patient-centred culture — were seen by some stakeholders as a barrier to patient-centred care due to the influence on continuity and workforce capacity
http://www.safetyandquality.gov.au/wp-content/uploads/2011/11/Windows-into-Safety-and-Quality-in-Health-Care-2011.pdf
