For too long, research on e-government has been based on the developed world and in particular technology transfer of solutions from developed to developing countries. Emerging is a growth of successful models of e-government in developing communities in their own right, reflective of increase in technology capacity, confidence and leadership in those countries. See the following for studies based on countries in Asia, the Middle East and Caribbean.

http://www.amazon.ca/Information-Technology-Development-Social-Change/dp/0415502683

Also, find a model of assessing e-government readiness in government organizations in Saudi Arabia in the following study:

http://ccsenet.org/journal/index.php/cis/article/view/9647

I am aware that in the Netherlands, they use augmented reality as a tool in order to provide the public with public services. I am currently researching this subject.

In what concerns society-government interactions through ICTs, take a look at the paper Sociopolitical Digital Interactions’ Maturity: Analyzing the Brazilian States; it may be usefull.