Nowadays, customer portals are often just used as landing page for different e-services (like as asset management, service request management). How do you see the evolution of customer portals in connection with trends like big data etc.
Dony Saputra
Evolution of portals are easy to use, they can see review or give review of product in multi form video audio text,they can share it through their soc-media, update information through all channel and rss feed,reminder complimentary discount and bonus on their selected product or survey given by the producer.
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