In organizations, Kramer (1999) identified six kinds of trust: dispositional trust, history-based trust, third-party dependent trust, category-based trust, role-based trust, and rule-based trust. I do not recall if Kramer (1999) articulated a questionnaire in support of his framework but you might wish to double-check.

Reference: Kramer, R. (1999). Trust and distrust in organizations: emerging perspectives, enduring questions. Annual Review of Psychology, 50, 569–598.

See also Chapter Building Trust in the Workplace

Measuring organizational trust is a complex task, as trust is a multi-faceted concept that involves various dimensions. Different researchers and practitioners use a variety of methods to assess trust within organizations. There is no single "best" measurement, but rather a combination of approaches can provide a more comprehensive understanding. Here are some common methods used to measure organizational trust:

It's important to note that trust is a subjective and dynamic concept, and measurements may vary based on the cultural context, industry, and the specific goals of the organization. Combining both quantitative and qualitative methods often provides a more accurate and nuanced understanding of organizational trust.

Dear Louise Kelly

There isn't a single "best" measurement, as it often depends on the specific context, goals, and characteristics of the organization. There are at least 10 of them. Nevertheless, regular assessments and feedback mechanisms can help track changes in trust levels over time and identify areas for improvement.

I hope this helps.

We are just developing a measure of Organisational Trust (in senior leadership) which assesses 6 factors. We are doing this in conjunction with the UK Institute of Leadership.

Happy to share. It is in pilot stage

here is a lot to talk about regarding the topic, and since you asked, the best answer we can say is that the organization is exposed to the lowest level of risks and challenges.