I am looking for the most commonly used questionnaire used to measure work commitment/ organisational commitment (OC) and Job Stress in service industry. Can someone kindly provide me with some suggestions that I can refer to?
Thank you!
Dear
you can use this questionnaire which I have used before it is about job stress and organizational commitment
That would depend on how you envision stress. If you look at stress as an environmental condition that affects people, then you could look towards Job Control Questionnaire (Karasek & Theorell, 1990). If on the other hand you see stress as that reaction to environmental stimuli then you may want to look at the Trier Inventory for the Assessment of Chronic Stress (Schulz & Schlotz, 1999). Not on top of OC, sorry.,
I would recommend the following reference for organizational commitment is
Meyer, J.P., Allen, N.J. and Smith, C.A. (1993), “Commitment to organizations and occupations: extension and test of a three-component conceptualization”, Journal of Applied Psychology, Vol. 78 No. 4, pp. 538-551.
Thank you everyone...for all the answers...!
I found them very useful for my project.
The below questionnaire is a good construct to measure organizational commitment: Affective, Continuance and Normative based on the questionnaire of Meyer and Allen, (1997).
Meyer, J. P., and Allen, N. J. (1997). Commitment in the workplace: Theory, research, and application. Newbury Park, CA: Sage.
Before using the three component model, you might want to check teh recent develpoment, as for example the scale proposed by Klein et al. miht be more suitable. Also keep in mind to clearly specifiy what the object of the commitment is (Organization, Team, Supervisor, Goal etc.).
Best of luck for your work!
http://psycnet.apa.org/journals/apl/99/2/222/
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