Without a doubt, and given the highly competitive nature of retail, the area that requires the most research and analysis for effective application is creative thinking. We need fresh, disruptive, motivating ideas that encourage interaction in the face of the enormous volume of existing supply.
While I can’t judge intelligently about retailing, AI, etc., Market Dynamics is a prospective area, which may be considered part of Social Dynamics in Bayesian Space of Assessments (arxiv.org/abs/2406.08432, researchgate.net/publication/379874316). A theory developed in the above references could serve to create analytical models, which may well be useful to interpret fluctuations in particular market areas similar to explaining some political oscillations in researchgate.net/publication/387744796 and arxiv.org/abs/2502.18172, as well as to design numerical models capable of improving some market forecasts (e.g., of various demands) in a way similar to weather forecasts.
While current research identifies broad themes like AI and sustainability, critical gaps remain in their practical application and ethical implications. Key areas for further inquiry include:
1. AI Implementation & Trust: Moving beyond capabilities to solve the "black box" problem making AI decisions transparent and building consumer trust in algorithmic recommendations.
2. Sustainable Business Models: Researching the profitable operationalization of circular economy principles (e.g., rental, resale) and effective communication strategies that avoid both greenwashing and "greenhushing."
3. Omnichannel Metrics: Developing new methodologies to measure customer journeys across fragmented touchpoints and redefine the economic role of the physical store in an digital-first ecosystem.
4. Ethical Algorithmics: Establishing frameworks to audit and mitigate bias in marketing algorithms and defining the ethical boundaries of hyper-personalization and neuromarketing.
The most pressing need is for research that provides actionable frameworks to navigate the tensions between technological possibility, ethical practice, and profitability.