There is a problem in our HPLC (Agilent InfinityLab LC Series, 1260 Infinity II Quaternary System) detector (Variable Wavelength Detector G7114A). It is not subjected to the auto configuration and shows as offline always. Please help me to solve this problem.
1. Instrument not plugged in or no electricity. Thus, no lights!
2. VWD not turned on.
3. VWD not wired to HPLC.
4. ...
Did the VWD work before on the SAME EXACT SYSTEM ? If so, then manually configure it. Delete the VWD module from the software configuration, then re-boot computer. After refresh, add the correct module back to the existing configuration screen and re-check.
If you obtained this module from someone or somewhere else and installed it into your system recently (and have not previously verified that the VWD is working properly), then there is a long list of possibilities to check. *One item worth checking BEFORE you use the VWD is check the current firmware versions installed on the module. The firwmare on the module must be compatible with both the CDS and the OTHER HPLC modules in the stack configuration. **Agilent provides all of the various firmware compatibility charts and files free of charge on their websites for download.
Hi I've tried to do this but then I cannot introduce the firmeware version. In the available space it doesn't allow me to add anything letter or number. How can I introduce the firmware versions?
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