I'm curious to hear about challenges teachers face when integrating chatbots into their lessons. I feel communication breakdown is one of the biggest problems with chatbots in education for obvious reasons. What other issues might arise when introducing chatbot activities into class?
Emulate empathy and emotional intelligence.
Hi Daniel. I'm working on a small project where we are evaluating the role of chatbots in language learning scenarios. I think that communication breakdown can also have positive implications for language acquisition, for example, in the learner gaining opportunities to repeat or rephrase language to the chatbot when it has failed to understand the learner. It is interesting that some developers are now considering how to build in more empathetic responses from the chatbot, for example, offering words of encouragement when a learner is struggling or lacks confidence. We are in the process of finalising a paper for EuroCALL (2020) which covers this area (technology and language learning); so do let me know if this would be of interest. Great question. Thanks
- Badges
- Science topic
- Similar topics
- Philosophy
- Philosophy Of Science
- Reasoning