Hi Galina,

Here's an item that may be useful:

https://books.google.com/books?id=BDwrDwAAQBAJ&pg=PA136&dq=metrics+%22business+intelligence%22&hl=en&sa=X&ved=0ahUKEwjcqsPh-OXaAhUK2VMKHe_ND9kQuwUIODAC#v=onepage&q=metrics%20%22business%20intelligence%22&f=false

Have a great day!

--Adrian

Hi Galina,

I managed a BI team about 12 years ago. There is a lot to your expected result. Perhaps this short trade article can help you narrow question to a specific domain and infrastructure.

https://www.cio.com/article/2439504/business-intelligence/business-intelligence-definition-and-solutions.html

Best regards,

John

Dear Galina.

You could check the article "Metrics of Collaborative Business Systems in the Knowledge-based Economy" (Ivan I, Ciurea C, & Zamfiroiu A - Procedia Computer Science; 2014 vol: 31 pp: 379-388).

Regards.

Jose.

Hello Galina

Your question gives rise to other questions, mainly regarding why you are asking - what your purpose is. For example, is it for a specific piece of research for a company, for a general paper to be published, for research for a presentation or lecture?

While I am here through Durham University, my answer is from my wider roles in consultancy.

Here are two links on BI:

https://blog.rjmetrics.com/2012/10/03/business-intelligence-vs-business-analytics/

http://customerthink.com/top-4-metrics-for-measuring-the-success-of-business-intelligence/

KPIs can be more difficult although the standard metrics for ROI are well-established. The difficulty arises in the certainty - or otherwise - of the data used in developing a basic cost; and how the profit is determined.

There are many publications on Key Management Ratios; the book I have by Ciaran Walsh, published by Financial Times Prentice Hall, dates from 1996 (ISBN 0 273 63529 8). Similar more recent titles should be available in the business sections of bookshops including ones at stations and airports.

Best wishes

Barry

Both occur as core ingredient in your Business profit analysis; BI is a enabler and is not an End-state in itself; where as ROI is an End state to keep your business afloat;

There are numerous Metrics are available with reference to your business segment, but one should narrow down on which part of your Business Intelligence / Analytics needs what type of metrics. For example, a product company has to leverage on its distribution model to increase the ROI where as a Service company must leverage on Geographies potential while drawing up their ROI;

Look out on some of the BI solution tools (like POWER-BI) that has built in Metrics for many of the business categories;

All the best,

Hi Galina here is a material that might be useful to you https://www.tandfonline.com/doi/abs/10.1080/08874417.2017.1334244