Professionalism is not just about pieces of information or definitions; it is about change in attitudes and behaviours. How can we teach professionalism to achieve such change? What are the appropriate approaches should we use?
When I was the Dean of the College of Business at CTU we used Problem Based Learning (PBL) which differs from case study. The value of PBL is that you can create scenarios where students identify incidents of unprofessionalism and develop solutions.
If you mean prfessional practice, there are varieties of technical approach. But if you mean the values and ethics of professional practice, developing the "moral imagination" of professionals, then stories are a powerful method. This approach was developed by Robert Coles, Pulitzer Prize-winning psychiatrist at Harvard, with medical students, lawyers, and eventually MBA students. His 1989 book, The Call of Stories, is inspirational - but see also Teaching Stories, and Minding the Store (2006).
Paul: My first full-time job had a large sign over the entrance way of the main building that read "Professionalism Starts Here". I will never forget that sign. It made me think "What does that mean?"
On top of that, the instructors all acted very professional. They were well dressed. They were very knowledgeable. They were very confident.
Additionally, the facility was very clean and neat. Fresh paint. Good resources.
Professionalism is discipline, and that will vary from individual to individual, but there are good places to start that are standard for the business/academic community such as proper dress, a good firm, but friendly, handshake, listening skills, writing emails in a respectful, and clear manner. Writing skills are definitely a boon. Cell phone courtesy is the least addressed when it comes to professional behavior, I see it every day. Organizational skills. At meetings, when I see someone taking notes, I know they are listening. These are easy places to start teaching professional behavior. For some people, you will never be able to convince them they should act in any different manner than they do outside of work/office. Being professional is a role we must play at work. That does not mean we should be fake, it just means we have to cultivate a certain attitude for our respective jobs.
When I was the Dean of the College of Business at CTU we used Problem Based Learning (PBL) which differs from case study. The value of PBL is that you can create scenarios where students identify incidents of unprofessionalism and develop solutions.
The best way is via modeling. Many things are taught in schools and colleges but the actual principles have to be observed in the workplace. The leader should follow codes of ethical and professional behavior closely and set an example for employees. Additionally there must be monthly mini-conferences for employees to participate in where they go though case studies of professional/unprofessional/borderline situations and discuss those cases in a fruitful and enlightening manner.
The ideal contexts are those where the students act as professional practitioners and the professor (or teacher) acts as an essential role model. Conveniently managed communities of practice are good examples of such contexts. Debates on issues of professional ethics are also desirable, particularly if they are explored around typical professional dilemmas, following a staged approach.
Try to increase moral accountability on their own profession in the participants. The teaching could starts from student life as practitioners. Administration cannot control everything in profession by monitoring, supervision. So we could emphasize on the inner moral monitoring by myself of the professionals.
..... in addition to these competencies, teachers also need to have skills and friendliness with technology, collaboration, creative and taking risks, having a good sense of humor, and teaching as a whole (holistic). The open learning platform is one way to be considered by the school and teacher in deciding how education and learning are held.
Professionalism is the product of changes in the teachers beliefs, values and attitudes on their work and the teaching profession. Therefore the best way of teaching professionalism is through modelling and putting into practice in the teaching profession. For sure it is an interactive, collaborative and holistic approach.
I agree with Mathew. Today's workplace is more competitive and students need to be taught how to survive so that they can truly make use of all the skills and talent. Knowing how to handle professional envy in the workplace is a crucial skill in this survival and I do not think that we focus on it enough in preparing graduates for the 21st Century workplace. It really can be a "cut-throat" environment. So taking real life scenarios from those who "have been there" and learning how they overcome professional envy is one place to start.
I am an elementary school teacher so my response is related to education. I believe that teachers demonstrate professionalism in similar ways to business executives by communicating clearly and staying within professional boundaries at school, on social media, and in emails or writing. Specific to education is refraining from discussing children anywhere but in professional meetings with other professionals working to help them. (Never in the hallways or the grocery store - both of which I've seen). Another aspect is speaking respectfully to everyone you encounter from your students to the support staff and parents. Refraining from talking during professional development and faculty meetings is another expectation. The previous response about appreciating someone taking notes during meetings which showed they were paying attention was a great observation. I teach my 2nd graders to make eye contact, give me a firm handshake, greet me (and all others we see) by name, and say "Good Morning Mrs. ... Afternoon Mr ... or Evening Ms. ..." when we line up to walk in the hall because I think it will serve them well through their life if they know that is the expectation.
Dear all. Thank you for your comments and responses and your interest in teaching professionalism. I enclose with this message a paper I wrote on top-cited articles on Professionalisms.
I look forward to receiving your comments. These papers are the real pillars for what we know and do in this area as clinical teachers.
Professionalism is a competency based phenomenon. The best method for teaching professionalism is through a dual process of using demonstration through a learner centered teaching and learning approach and continuing application and monitoring of professionalism skills on a daily basis in your profession.
'profess'ionalism should be "prophetic" behavior in the sense it should be profoundly inclusive of others and future - a broader sense of responsibility is a prerequisite for professionalism. Discipline, flexibility, lenience, timeliness and all requisites are for such a prophetically responsible behavior.
I would be inclined to add to the 'individual dimension' described by Kelvin Mutter a 'social dimension' of shared professional practice. Some social scientists even talk about the 'turn to practice' in the study of the professions. A professional must share a praxis, the praxis of the profession, which is socially constructed over time. The tradition of the medieval corporation already acknowlledges that social dimension, which is also present in the mordern professional associations. Just to give an example, I wouldn't want to be operated by a surgeon who had good knowledge, competencies and ethics but who did not belong to a community of practice where the problems of his or her specific practice were discussed and collective knowledge developed. The theorisation of practice by Giddens and Bourdieu is an interesting perspective to be explored by those who are interested in the professions. Practice is a complex social phenomenon that includes tradition, community, activity, accomplishment, accountability, reflexibility, and membership.
Professionalism has to start from the top. As a manager, if you don't show the professionalism you want your employees to demonstrate, you're sending a message that behaving in a professional manner at work isn't a priority. Suppose you berate your employees in front of their co-workers rather than confront them in a private setting and talk to them in a respectable manner. You're creating a culture in which disrespect is often seen and tolerated. You can't expect your employees to reflect behaviors that you disregard.
1. Explain What Professionalism Means
Explain to your employees what professionalism means and how to show it. Don't assume that every employee understands the components of professionalism. Your employees come from all walks of life, and a behavior one thinks is unprofessional may be perfectly acceptable for another. This is especially common between younger and older employees, whose lives have been impacted and shaped by contrasting societal norms and upbringings. For instance, consider the 2013 Professionalism in the Workplace survey conducted by York College of Pennsylvania. Nearly half of the 400 employers surveyed said that less than 50 percent of college graduates displayed professionalism in their first year. Employers indicated that generational differences were one of the causes for the lack of professionalism. Setting the same expectations of professionalism for all employees enables you to create a more unified and professional workplace.
I agree with all the submissions. My views on professionalism as a teacher aside what had been enumirated views: is that teacher must also be able to understand and embraced the Technology enabled learning to their skills as a professional in this 21st century; which mean as a professional ,you must be able to interpret the subject matter, finds multiple ways to represent it, and adapts and tailors the instructional materials to alternative conceptions and students’ prior knowledge.
Teaching professionalism requires that each teaching community agree on the cognitive base - a definition of profession, the attributes of the professional, and the relationship of antidote to the society which it serves.
Thank you all for your great responses. In the meantime, I would like to add to my question, should anyone teach professionalism? Or we should think about the importance of "role models" to be an integral component in selecting these teachers?