Hey Venkata!  Any warehouse management system (WMS) should have adequate cross docking support.  Examples would be Oracle, SAP, Manhattan, Red Prairie or High Jump.  If you're also talking about hardware, sortation systems provided by companies like Dematic and Intelligrated can interact with WMS/WCS systems and facilitate the physical movement of merchandise.  Hope this helps!

Hi Venkata,

research-wise, it might be useful to have a look at this recent article

http://www.sciencedirect.com/science/article/pii/S0377221714002264

It can give you an idea about what the tool you will choose should be able to do in terms of cross-docking management (design, planning, scheduling).

Hope this helps.

Hi Venkata

In order to have Good cross-docking you need a good warehousing system mgmt. in addition to good professional workers you need good hardware and software that enable and support workers: warehouse mgmt system, Extendable conveyors, bare code scanners, RFID tag/equipment, lift trucks ( self drive), control system, sealing equipment, labeling equipment etc.  

Hope this helps :)