This statement is incorrect. The proficiency of a vendor in sales cannot be definitively determined by their ability to generate higher revenue while offering comparatively lower value. The assessment of sales performance should not be confined to financial gains alone; rather, it should encompass the extent to which vendors deliver value to their clients and the level of customer satisfaction achieved.
There are several reasons why this assertion can be deemed inaccurate:
The exclusive pursuit of maximizing profits through the sale of products or services of diminished value may yield immediate financial benefits, but it can ultimately undermine enduring client relationships. The establishment of customer loyalty and the generation of recurring business frequently hinge upon the foundation of trust and the perceived value offered by a vendor.
The reputation and brand image of a vendor can be negatively impacted by the sale of items or services that fail to provide the promised value. The presence of negative reviews and the spread of negative word-of-mouth can exert a long-term influence on a firm.
Ethical considerations arise when businesses emphasize profit over value and engage in deceptive activities, potentially resulting in legal and regulatory complications.
Sustainability encompasses business practices that prioritize the provision of authentic value to both consumers and society. The pursuit of immediate profits may not be congruent with the objectives of sustainability.
Over time, sales professionals and vendors who achieve success tend to place a high emphasis on providing value to their clients and cultivating robust relationships built on trust. Although the pursuit of profitability holds significance, it should not be prioritized over the principles of customer happiness and ethical company practices.
A vendor who focuses on providing genuine value to customers, even if it involves selling a higher-value product or service, is likely to establish trust and credibility. Over time, this approach can lead to customer loyalty, repeat business, and positive referrals. Hence i feel your statement is false.
A sales professional who works for an organization, depends on the products assortment available for sale, high or low prices, depend on the company's commercial strategy, now, selling with greater or lesser discounts also depends on the type of product and to what channel sales is directed, to sell in an indirect channel, the volumes will always compensate the discounts granted for the sales processes... Channels such as drugstores and direct channels will always prefer assembled offers, which for companies will always represent a pantry loading to block movements. of the competition.
I worked in an organization where each client was considered a business unit, with a P&L, any investment that represented a discount or margins for the client was charged to the corresponding account statement. Within the organization, all sellers were clear about how much It was the maximum percentage to be invested in the client, however, in some scenarios the sales objectives were so ambitious that on several occasions it was necessary to sacrifice margin to meet the volume objectives...
Regarding short term profit, and the maximization of it yes, the seller may use strategies to achieve the sale no matter what. Now for the long term, no. In fact if strategies used only take into account maximum profit and not costumer satisfaction, the seller will loose his costumer and affect their loalty. The damage done stopts the construction of costumer loyalty, with is one of the most important things to take into acount in business in general.