I'm building the Organizational Memory and Learned Lessons repository for the university department. Some initial actions and structure suggestions? I want to hold old workers knowledge to save time and improve performance traning the substitute. They are leaving theirs jobs!
My focus is in structure to create a repository and a digital environment for old employee voluntarily put their knowledge for formal and informal training of the substitute.
Dear Eduardo,
leaving the job means that the turnover is big and there are many factors related to job dissatisfaction behind this behavior:
http://www.academicjournals.org/article/article1380537420_Ongori.pdf
Article Employee Turnover: A Meta-Analysis and Review With Implicati...
Thanks for your collaboration! My focus is in structure to create a repository to formal and informal training of the substitute worker. I started using a Content Management System(CMS) called TikiWiki. It's a Wiki system with Forum, Blog, Articles and others communications tools, you can post any type of media (Text, Presentation, Audio and video) to explain and talk about his work and learned lesons.
Other important thing is the culture! We are formed to competition and a university is a place of collaboration!
Valorization of the university administration workers is other aspect that makes them collaborate.
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