A student enrolls in a master's degree. By the middle of October he/she hasn't received yet any information about the classes schedule. He/She is both a student and an invited independent researcher in the Department of the college to which the master's degree belongs. The student asks for information at the students secretariat and discovers that no one sent him/ her an email with information concerning the master's degree beginning of the classes, timetable and classrooms in a timely manner. The student has paid his/ her fees. All the other students were informed before the classes began. Is this student entitled to reinstatement of the missed classes?