I am assuming that the research in this area is supported by two paradigms behavioral science and design science. My research objectives are the development of solutions to organizations, using action research, starting with a business analysis and making the decompositions of strategic formulation , like the scorecards, using business processes management approach. The improvement areas identified in the organization are solved using Information Systems initiatives.
The case studies are applied to several organizations and support the definition of an approach to a business sector. To have scientific value how many case studies should I do to define the approach generalization. And at the same time getting results not in a very long term?
Maybe it is a good idea to find the right process framework. Try this - http://www.apqc.org/
or http://www.scor.com/ (if it is for SCM)
Hi Nikolay! Thanks for your suggestions, but o tried to get more insights on APQC and is very expensive, at least to my research context. The SCOR model and other like eTom for example, they seems very interesting ... But I am afraid that will be difficult to get insights.
On the other hand, I need to apply this concepts to SME, and they seem very "heavy". I have made a test of APQC for an organization in the education the sector and seemed very broadness. In the meeting that I had, got the feeling that they were almost a distraction, leaving the focus on the real capabilities of the organization.
I tried to apply a second time to another organization (SME) and this time without the "ground" of APQC, and the core capabilities were defined and discovered quickly. In this case the persons involved knew what the organization must do to achieve the business strategy, and we got five core capabilities.
This leads probably to the idea that APQC is great, but more in the area for process directory or to get "ideas" of capabilities and the processes that could be used , at least is names.
But I afraid that I don't have the APQC description, and this makes very hard to select a sub process or activity, without knowing what it does or represents.
At the end, I would like to try the use or have a background of APQC, but for the information that I have, its a list of items identified for a business sector, that could facilitate, but to which I don't have the description or meaning.
Hi Pedro. Concerning how many times do you perform action research cycle, maybe you can take a look to the article of Ned Kock titled: "The three threats of action research: a discussion of methodological antidotes in the context of an information systems study" in Decission Support Systems (2004). Best regards.
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