hi mr. Rajkumar, Did you get the answer?. in my work, it would be better if we docking it in 1 chain. you can do it with 2 chain, but mostly in some protein i got some error isues that same as you have.
or else check how many chains are selected. since only one chain can be used for used and multiple chains are checked by default in pyrx so you uncheck that and use one chain and convert that protein into macromolecule.