I am working on a research to assess healthcare systems performance in terms of the flow of orders through networks. Therefore I'm looking for quantitative indicators for the following characteristics:
Accesibility: probability to receive attention
Continuity: probability to receive different services through once the patient has been received in a healthcare network.
Opportunity: how hard does it its to receive attention in a rational term?
Integrality: capability of healthcare systems to bring a complete package of different services for patients depending on their diagnosis
Resolutivity: posibility to effectively satisfy patient's needs for health services.
Thanks a lot Proff. Saad Ahmed Ali Jadoo . In fact, I am looking for quantitative indicators from a more logistic point of view. I think that PSQ may help with the resolutivity because it measures the perception by patients. For example, if I am measuring accessibility I'd try to use the growth in the number of new visits by health professional per month.
Thanks a lot for your answer Frederic Vanswijgenhoven . The research we are working on is my PhD project at Universidad Nacional de Colombia. Healthcare networks in Colombia can be seen as a set of healthcare centres which are selected by insurance companies to provide services for a characterized population of potential patients. Those networks should be designed to fulfil with accessibility and some other criteria such as those that I've mentioned in my question.
When a patient begins treatment, he or she firstly will have to access the services offered by the insurance company in what we name "the first visit". After that, a continuous of visits to different specialists will be scheduled and therefore our patient will be appended to the waiting lists of those specialists (opportunity). But, the chance to have a consultation with a specialist also depends on the availability of that specialist in the network of services contracted by the insurance company (continuity).
I'm looking for some examples of those networks from the operational point of view, so that I may propose tools of math optimization to design those networks. More specifically, our approach is from the Operations Research approach (See DOI: 10.1007/s00291-018-0519-1). By the way, I've been thinking about the design of cancer treatment networks.
Please, excuse me because of my long answer. Your opinion will be really valuable. Thanks in advance. Edgar