Are you saying a "knowledge intense" organization?

What do you mean by "knowledge intense"?  An organization where people easily and frequently share their knowledge with others in the organization?

Hello Valdis,

You are correct, the term is "knowledge intese enterprises or organizations". 

I would like to know if it´s possible identify characteristics such as flexibility, organizational structure, knowledge sharing, decision-making process, etc.

Thanks,

Jackson

In my view a knowledge intense organization is one which uses knowledge, and often new knowledge elicited through R&D, for its business. Thus, most pharmaceutical firms like AstraZeneca, GSK, Novartis, Pfizer, Sanofi, and high-tech firms like Cisco, Google, Microsoft are knowledge-intense organizations. Universities that undertake research fall under this label. The US firm 3M is an example of such an organization as it had a policy that a certain percentage of its revenues must come from products created in the last five years, or so. I used to work for such a knowledge intense  organization, DEC or Digital Equipment Corporation, based in Maynard, Massachusetts,  which gave the world Alta Vista ( a forerunner of the Google search engine), the world’s first 64-bit microprocessor, the first spam mail, the first computer game, etc, etc. You would not regret paging through this book: Handbook of Research on Knowledge Intense Organization ( Jemielniak & Kociatkiewicz, editors). It makes for heavy reading given that it is more than 600 pages with many contributors adding to its contents. It should provide many of the answers you might be looking for.

After consulting that book, you should be able to produce a questionnaire that will be able to provide new data to the question, not clearly articulated, or which you are looking for answers.

Thanks, Jackson!  I now have a better understanding of what you are looking for.

We map and measure "knowledge sharing" and "knowledge awareness" using social network analysis and employee surveys about specific knowledge topics.  Below is a map of an organization and how they share knowledge locally (within their regional office) but NOT with other regional offices who do much of the same type of work and use very similar knowledge (each office has a different customer base). In the map below the nodes represent employees and the links show which employees share a specific type of knowledge with each other.

In the network diagram below, we see a map of knowledge sharing within, and between, regional offices in a large U.S. company.  The nodes are managers and the links show which managers share knowledge with which others.

Another way to find whether an organization is "knowledge intensive" is to see if emergent "communities of practice" or "communities of knowledge" have sprung up in the organization around key topics/interests.

http://www.thenetworkthinkers.com/2015/03/discovering-emergent-communities-of.html

Again we apply social network analysis as a means to "x-ray" the organization.

Dear Jackson Andre Da Silva 

Greetings,

Please see the attached file may be useful for you.

Best Regards

I think it is possible via questionnaire. First thing is finding employees working under a ‘profit centre’ department of the organization. By this you are asking your questions directly to the people who has direct impact on the organization revenue. To these pupils you can ask what tools, techniques & skills they deploy to perform their core activities. If they rate “know how”, “knowledge”, “learning”, “previous experience”, “innovation” etc., as very high to perform their activities, then we can classify them as “knowledge intensive” organization.