Top management is a very important factor for the success of any quality program, system and tools.
If i look at my organization I could say very poor.
I'd say at my previous employer, a globally acting big cooperation, it was very good.
Now this is less applicable due to independence of the position, but still true.
Since their mission match with the institutional mission, I would say: High
Why did you ask?
Dear colleagues
Before we start any plans, programmes, systems we must discover our top management attitudes if there are a positive directions we guarantee 90% of success probability.
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