“The most important thing to remember is that you are working for the public. If you consider things from the perspective of the individual citizen, you’ll find it easier to know how to proceed and arrive at a good decision, an appropriate next step, or an approach that will engender trust.” (From Principles and values of good governance) For more, please see the attached file.
“The most important thing to remember is that you are working for the public. If you consider things from the perspective of the individual citizen, you’ll find it easier to know how to proceed and arrive at a good decision, an appropriate next step, or an approach that will engender trust.” (From Principles and values of good governance) For more, please see the attached file.
‘Principles’ and ‘values’ are often used interchangeably by administrations, but for
the purposes of this toolbox, we make the distinction in terms of durability:
• Principles should be fundamental and enduring. For example, honesty
is a value, but also a core principle that should apply to all public officials,
irrespective of time or place. In some cases, these principles are adopted in
laws or regulations, as rights or obligations on the administration, including
in the form of civil service acts, as shown in the comparative analysis of
civil service legislation in Australia, Canada, New Zealand and the United
Kingdom. The right to good administration, for example, is enshrined in the Charter of Fundamental Rights of the EU.
• Values may also be constant, but equally can emerge and evolve
over time as conditions change. While values might appear to be timeless,
new values do arise as a product of circumstance. For example, transparency
of processes and performance is a value adopted by most administrations
relatively recently, in response to both technological possibilities (communication technologies, most recently the Internet) and societal demands (social media). Openness continues to be regularly re-defined, as citizens and businesses move from passive engagement (receiving public information) to active interaction with administrations (accessing data and, in some cases, developing hybrid public-private services) with the aid of ICT
Start by defining: “What is a good governance?” – Characterised as transparency, voice and accountability, legitimacy, freedom of choice, rule of law, fairness, honesty, decency, efficiency, tackling corruption, effectiveness, stability, social/economic stability, safety and security (Grindle, 2007; Vries, 2013).
Grindle, M. S. (2007) Good Enough Governance Revisited, Development Policy Review, 25, 5, pp. 553-574.
Vries, M. S. d. (2013) The Challenge of Good Governance, The Public Sector Innovation Journal, 18, 1, pp. 1-9.