Although there has been witnessed impressive development in digitalization in almost every sector still there are many developing countries where SMEs are facing problems in adopting e-commerce. What are the possible reasons that SMEs are facing problems in adopting e-commerce?
Some recent studies on this topic:
1. Article E-commerce adoption by SMEs in developing countries: evidenc...
2. Chapter Key Success Factors Facilitating SME E-Commerce in Developin...
3. Article Utilisation analysis and increasing strategy: e-commerce use...
4. Article What Hinder SMEs from Adopting E-commerce? A Multiple Case Analysis
5. Chapter Evaluating the Critical Determinants for Mobile Commerce Ado...
When we mapped the field in Malaysia and in Indonesia we found that there has been a steady rise in e-commerce adoption by SMEs. Most interestingly they've been choosing social media platforms as the go-to choice for e-commerce related sales and promotions.
That is interesting Airil Haimi Mohd Adnan Can you please share the study?
yes, it does vary. Except for a few common general factors, there may be factors at the individual and SME's level, which may inhibit the integration further.
Thank you so much Veena Tewari Nandi Mam can you give some examples of that for better understanding?
For example, the macro factors to support ENTREPRENEURSHIP initiatives and intentions are much comprehensive and clear in the US, in comparison to emerging nations. You need to go through the government support details in various nations, to know in detail. This information is available in the public domain.
E-Commerce requires additional responsibility from the businesses. Starting from the IT Infrastructure, order fulfillment, information update on the various platforms, banking transactions etc. Traditional businesses need to bring large scale changes in their organisation structure and culture. So, the SMEs are not very comfortable in adoption of E-Commerce.
But Sir if they will not adopt e-commerce. How will they be able to compete in the market with rapid development in technology? Saurabh Mittal
Thats the tradeoff for SME! One side they need to invest more money which is actually targeted for their business objectives and there is always shortfall of capital. But they need to make provision for the Ecommerce infra......
So, weighing the options is important before deciding the final route.....