Chatbots are new apps as some say. So some part of human-computer interaction will become conversational, including interactions in technology-enhanced learning.
I'm wondering if there is a body of research regarding applications of conversational interfaces (chatbots) in education. Could you please suggest some papers?
Dear Andrii,
I don't know that much about the field, but if you are talking about chatbots, the first thing that comes to my mind are (Intelligent) Pedagogical Agents. There is quite a body of research on that. See example below. Don't know if it helps you.
The attached review might be a start for your search.
All the best,
Stijn
http://espace.library.curtin.edu.au/cgi-bin/espace.pdf?file=/2011/07/14/file_1/154714
Hi Stijn,
Thanks for your answer. Indeed, the paper looks relevant. It discusses agents in a virtual environment and mentions conversations as a way of learner-agent interaction.
What I was looking more in my question is research regarding the text-based interaction with a chatbot, its patterns and outcomes, for instance, talking to bots when help-seeking. I will dig more into Pedagogical Agents, thanks for the pointer.
Hi Andrii,
Here are some papers:
Lu, Chun-Hung, et al. "Using instant messaging to provide an intelligent learning environment." International Conference on Intelligent Tutoring Systems. Springer Berlin Heidelberg, 2006.
Fryer, L. K., and Rollo Carpenter. "Bots as language learning tools." Language Learning & Technology (2006).
Kerly, Alice, Phil Hall, and Susan Bull. "Bringing chatbots into education: Towards natural language negotiation of open learner models." Knowledge-Based Systems 20.2 (2007): 177-185.
Bigham, Jeffrey P., et al. "Inspiring blind high school students to pursue computer science with instant messaging chatbots." ACM SIGCSE Bulletin. Vol. 40. No. 1. ACM, 2008.
Kowalski, Stewart, Katarina Pavlovska, and Mikael Goldstein. "Two case studies in using chatbots for security training." IFIP World Conference on Information Security Education. Springer Berlin Heidelberg, 2009.
Jia, Jiyou. "The study of the application of a web-based chatbot system on the teaching of foreign languages." Proceedings of SITE. Vol. 4. 2004.
Good luck!
Isil
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