Can social scientific knowledge influence the standards? Should it? One example might be 'privacy-by-design' principle, but does anyone know of any examples/studies on social scientific knowledge influencing industry standards?
Although I am looking for information on industry standards specifically, thank you for these suggestions that provide a general understanding of the role of science in society.
"Social scientific knowledge" has been influencing industry standards for a very long time now! Some of the forms this influencing takes are the following: (1) Public opinion surveys about product design and/or operation, if they persistently identify a major concern, are eventually reflected in new designs and/or operating features; (2) The conduct of Focus Groups also can lead to the modification of product design and/or performance parameters, often before the product is actually deployed in the market; Consumer Association surveys, workshops, and bulletins often prompts feedback to industry from either the Associations themselves, or from readers of their reports; News reports of consumer satisfaction/dissatisfaction, or stories of accidents and/or malfunctions, are followed very closely by industry, and can also result in new product design standards or performance standards. THESE are the ways that "social scientific knowledge" influences industry standards - when it has an impact on "the bottom line," industry pays attention!