I am working on the impact of intercultural communication competence on the performance of multicultural teams :the role of conflict management,.i need so badly to read more about intercultural communication competence,the conflict management and the performance of multicultural teams ,so i think that any interesting article or book or a measuring scale of one of those concepts can really help me.
So far i have found an inetresting study of Alexei V.Matveev ,2002,The perception of intercultural communication competence by American and Russian managers with experience on multicultural teams.