I am investigating the issues in the implementation of KM in SMEs.Please suggest me a few good papers which would give insight about the model frame work ,statistical techniques/tools and various related issues.
Structural equation modelling (SEM) has become a "standard" for exploring KM factors and their influences. AMOS is one of the most popular software tools that support SEM. You may find my article in kmrp useful for your research.
Ozlen K and Handzic M. (2012) An empirical test of a contingency model of KMS effectiveness. Knowledge Management Research & Practice, advance online publication 22 October, doi:10.1057/kmrp.2012.34.