Dear all,
I am currently working on my master's thesis in which I wish to research how the learning climate as well as the feedback climate of organizations impact the quality of crisis management in said organizations. However, I have not yet managed to find a questionnaire by which to assess the quality (or perceived quality, as rated by employees) of crisis management within organizations. Can anyone give me a pointer toward a related questionnaire or framework I could use to try and design my own questionnaire?
Thank you in advance and all the best,
Holly Hammerton