Hi everyone, lately by using all the nice tools and benefits that Artificial Intelligence can offer as a technology, I am searching for possible applications in the Automotive Business.
Below are some simple examples of basic scenarios that I have discovered already and I would like to enhance them or discover new ones, that could help Automotive Industries on taking proper business actions:
1. Based on historical CRM Opportunities taking into account the Lead Source (TV, WEB, Phone), Customer Genre, Customer Age, Customer Geographical Area, Customer Follow-Up-Times and Model Of Interest, Model Price, predict the possibility to convert this opportunity into an Invoice.
2. Based on historical Service Document Turnover (Service Quote -> Service Schedule -> Service Order -> Service Invoice), predict the possibility of a new open (un-invoiced) Document.
3. Based on historical Vehicle Document Turnover (Vehicle Quote -> Vehicle Order -> Vehicle Invoice), predict the possibility of a new open (un-invoiced) Document.
4. Based on historical clocking of technicians that spent on fixing vehicles taking into account Model Code, Vehicle Mileage, Job Qualification Code, Parts Number Labor, Number, predict the expected workshop load for the following scheduled based on open Service Schedules.
What do you think?
Stavros Koureas ,
I would add:
5. service order against service order to get Recurrent services for same problem per model, per customer and per service group for patterns.
6. Match inventory parts to service order frequency to optimise inventory
For item 1 I would add 1b which would calculate cost of customer acquisition and from there reposition better marketing effort (focus on X social platform, etc.)
If I think of something else I will let you know
Regards
Dear Stavros Koureas ,
Look the link, maybe useful.
https://www.digitaldealer.com/dealer-ops-leadership/dealer-management/dealers-winning-artificial-intelligence-waiting/
https://blog.autoleadstar.com/7-ways-ai-will-help-your-dealership-sell-more-cars/
Regards,
Shafagat
Dear Stavros Koureas,
It includes a prediction of potential customers that after their guarantee, they will stop continuing with the maintenance. those who at a certain mileage stop doing maintenance.
regards
Dear Stavros Koureas ,
This link maybe useful.
https://hbr.org/2018/01/artificial-intelligence-for-the-real-world
Regards,
Lakchchayam Divya Khare
Dear Stavros Koureas Utilizing rapidly expanding data availability. These companies are, for example, drastically increasing their marketing efficiency through programmatic advertising with AI at its core.
- Badges
- Science topic
- Similar topics
- Computer Science and Engineering
- Artificial Intelligence