In our ELISA Laboratory we have been using two Advia Centaur XPs for about a year. On both devices internal controls of low level of HBeAg with various lot numbers have improper Standard Deviations ( especially +2SD, +3 SD) through more than a six months period. My Lab Staff had to try several washes, use different lots of internal controls and repeat lots of tests. The local firm couldn't solve the problem and ask help from SIEMENS. We are still repeating our low level internal controls of HBeAg and it causes us spending plenty of time and sending the results later to the patients.