With the rapid development of online banking, including mobile banking, are commercial banks increasing spending on improving cyber risk management processes to a greater extent than on credit risk management?

In recent years, the importance of managing the risk of cybercrime of information systems and the potential loss of data transferred over the Internet has been growing, as well as improving systems and instruments for cyber security of information systems using modern ICT, Internet and Industry 4.0 information technologies, including, among others, Internet of Things technology. A major factor in the growing importance of information systems cybercrime risk management is the rapid development of online and mobile banking. In addition, during the SARS-CoV-2 (Covid-19) coronavirus pandemic, the development of online and mobile banking accelerated. This was due to the increase in the scale of digitization and internetization of various spheres of business entities during the pandemic. The financial sector, including the commercial banking sector, is one of those sectors in the economy where the opportunities for the application of ICT information technologies, Internet technologies, Industry 4.0/5.0 including artificial intelligence, artificial neural networks, machine learning, deep learning, Internet of things, cloud computing, Big Data Analytics, multi-criteria simulation models, digital twins, Blockchain, virtual and augmented reality, etc. are the greatest. On the other hand, this is also a sphere of advanced information systems that is particularly vulnerable to attacks from cyber criminals using various cybercriminal techniques to extort bank account access data from bank customers and/or hacking into e-banking systems. In this area, something is constantly happening. On the one hand, banks are implementing new ICT information technologies and Industry 4.0/5.0 and on the other hand, cybercriminals are also taking advantage of these new technologies. Often it even happens the other way around, i.e., first the cybercriminals create new techniques to seize customer data necessary to log in to bank accounts operating on Internet bubble systems and then the bank's hired IT specialists patch system gaps and improve security for access to bank IT systems, improve firewalls, anti-virus applications, etc. However, commercial banks operating under the formula of classic deposit-credit banking get most of their revenue from their banking activities, generate most of their profits from their lending activities, from providing loans to different types of business entities, to citizens, to other banks that act as borrowers. Procedures for granting credit, improving credit risk management, regulations shaping credit activities improved, perfected and adapted to the changing economic environment usually for many decades. In contrast, the development of online and mobile banking was realized in a much shorter period of time than the development of commercial banks' lending activities. As a result, the procedures associated with lending activities in recent years are no longer subject to the same degree of change as the development of communication procedures, techniques for accessing banking products, etc. under the development of Internet banking. In addition, due to the development of online and mobile banking, the increase in the scale of cyber-attacks on banking systems has increased the importance of improving the security of banking information systems. The aforementioned increase in scale has been faster in recent years compared to the improvement of credit business procedures. As a result, commercial banks have in recent years allocated significantly more expenditures on improving cyber-security systems and instruments for banking information systems, on improving cybersecurity risk management systems than on improving credit risk management systems. Besides, both risk management processes can increasingly be carried out in an integrated manner.

In view of the above, I address the following question to the esteemed community of scientists and researchers:

With the rapid development of online banking, including mobile banking, are commercial banks increasing spending on improving cyber risk management processes more than on credit risk management?

Are commercial banks increasing spending on improving cybersecurity risk management processes more than on credit risk management?

And what is your opinion on this topic?

What is your opinion on this issue?

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Dariusz Prokopowicz

The above text is entirely my own work written by me on the basis of my research.

In writing this text I did not use other sources or automatic text generation systems.

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