I am interested and looking for researches and related studies on the satisfaction and/or survey questionnaire(s) regarding the online resources catered or offered by the library to its patrons especially during this pandemic.
I think that they are numerous publications on this topic, i.e.,
Ahmad, P., & Brogan, M. (2016). E-book user behaviour in academic libraries: The role of user agents in perception and satisfaction. Malaysian Journal of Library & Information Science, 21(3), 95-109.
Navarro-Molina, C., Alonso-Arroyo, A., Vidal-Infer, A., Valderrama-Zurian, J. C., & Aleixandre-Benavent, R. (2015). User satisfaction with e-reader devices among Spanish university students. Revista Espanola De Documentacion Cientifica, 38(3), 6. doi:10.3989/redc.2015.3.1224
Some times ago, I wrote the literature review about students needs and the library, and on pages 511-516, you might find more valuable references: Article Students’ Information Needs and Digital Technologies in Acad...