09 September 2021 7 9K Report

I have a survey rating as follows, that eventually have to be included in my division KPI:

Rating 1: 0-19%

Rating 2: 20-39%

Rating 3: 40-85%

Rating 4: 86-97%

Rating 5: 98-100%

In my company KPI, they use the following scale:

KPI Rating 1:

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