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Questions related from Yulia A. Strekalova
I am trying to locate recent studies which have validated and used scales for measure behavioral intention. Some papers report one-item measures like, Are you planning to xxx, or I intend to xxx....
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Automated chats (customer service chats) are popular among practitioners, but I am having trouble finding research on the effects of interactivity and active information-seeking based in social...
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There is quite a bit of great social science research on uncertainty management (Brashears, Babrow, Gudykunst, Dunwoody), but I can't seem to find any validated scales that measure perceived...
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A couple of good books discuss communities of practice, starting with Wenger's classic, and a few focus on online communities, like Kraut et al. Can anyone provide references for strong...
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I am currently reading literature that focuses on interpersonal communication and uncertainty management but what to get some understanding of issues that arise at the organizational level. I am...
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Specifically, what tools could lead to improved "graduation" rates?
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